TERMS & CONDITIONS
Last Updated: 21-09-2026
Welcome to Albaree. These Terms & Conditions (“Terms”) govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.
- GENERAL
1.1 About Us
Albaree is a thirty-year-old company engaged in providing quality and hygienic halal meat of chicken, mutton, and quail, along with value-added products. We operate on the principles of ISO 22000 and HACCP to ensure the highest standards of food safety.
1.2 Acceptance of Terms
By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy and Refund & Cancellation Policy.
1.3 Eligibility
You must be at least 18 years of age to place an order on our website. By placing an order, you confirm that you are legally capable of entering into a binding contract.
- PRODUCTS & ORDERS
2.1 Product Information
- All products are 100% Halal and prepared according to Islamic dietary laws.
- Product images are for representation purposes only. Actual products may vary slightly in appearance.
- We reserve the right to modify, discontinue, or update any product without prior notice.
2.2 Order Placement
- Orders can be placed through our website, phone, or email.
- Once an order is placed, you will receive a confirmation via email or SMS.
- We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, incorrect pricing, or stock unavailability.
2.3 Order Acceptance
- Your order is only accepted once we confirm it and dispatch the products.
- If we cancel your order after payment, a full refund will be processed to the original payment method.
- PRICING & PAYMENT
3.1 Pricing
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- We reserve the right to change prices at any time without prior notice. However, the price applicable to your order will be the one displayed at the time of order placement.
3.2 Payment Methods
We accept the following payment methods:
- Credit/Debit Cards
- UPI / Net Banking
- Cash on Delivery (COD) – subject to serviceability and order value limits.
3.3 Payment Security
- All online payments are processed through secure, third-party payment gateways.
- We do not store your payment card details on our servers.
- DELIVERY
4.1 Delivery Areas
- We currently deliver to [Insert Delivery Areas/Cities].
- Delivery availability may vary based on location and order volume.
4.2 Delivery Timeline
- Standard delivery time is [Insert Time, e.g., 24–48 hours] from order confirmation.
- Delivery timelines may vary due to weather, traffic, or other unforeseen circumstances.
4.3 Cold Chain Maintenance
- We maintain a strict cold chain from our facility to your doorstep to ensure product freshness and safety.
- Once delivered, the responsibility for proper storage (freezing) lies with the customer.
4.4 Delivery Charges
- Delivery charges, if applicable, will be displayed at the time of checkout.
- Free delivery may be available on orders above a certain value, as communicated on the website.
- CANCELLATION & REFUNDS
5.1 Cancellation
- Orders can be cancelled free of charge before dispatch.
- Once dispatched, orders cannot be cancelled as products are perishable.
- Refer to our Refund & Cancellation Policy for detailed information.
5.2 Refunds
- Refunds are processed only under specific conditions outlined in our Refund & Cancellation Policy.
- Approved refunds will be processed within 5–7 business days to the original payment method.
- PRODUCT USAGE & STORAGE
6.1 Storage Instructions
- All frozen products must be stored at -18°C or below.
- Once thawed, products should not be refrozen and should be consumed within the recommended time.
- Please follow the storage and cooking instructions provided on the packaging.
6.2 Allergen Information
- Some products may contain allergens such as dairy, nuts, or gluten.
- Please read the product labels carefully before consumption. If you have specific allergies, please contact us before placing an order.
- INTELLECTUAL PROPERTY
7.1 Ownership
- All content on this website, including text, images, logos, and graphics, is the property of Albaree and is protected by applicable intellectual property laws.
- You may not reproduce, distribute, or use any content without our prior written consent.
7.2 Trademarks
- “Albaree” and our logo are trademarks of Albaree. Unauthorized use is strictly prohibited.
- LIMITATION OF LIABILITY
8.1 Product Use
- Our products are intended for human consumption. Any misuse or improper storage is the sole responsibility of the customer.
- We are not liable for any adverse effects resulting from improper storage, handling, or cooking of our products.
8.2 Website Use
- We do not guarantee uninterrupted or error-free access to our website.
- We are not liable for any direct, indirect, or consequential damages arising from the use of our website.
8.3 Maximum Liability
- Our maximum liability for any claim arising from your order shall not exceed the total amount paid for that order.
- GOVERNING LAW & DISPUTE RESOLUTION
9.1 Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
9.2 Jurisdiction
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
9.3 Dispute Resolution
- In case of any dispute, we encourage you to contact us first at info@albaree.com to seek an amicable resolution.
- If unresolved, the matter may be referred to arbitration or appropriate legal proceedings in New Delhi.
- CHANGES TO TERMS & CONDITIONS
- Albaree reserves the right to update or modify these Terms & Conditions at any time without prior notice.
- Any changes will be posted on this page with an updated “Last Updated” date.
- Your continued use of the website after any changes constitutes acceptance of the revised Terms.
- CONTACT US
For any questions, concerns, or clarifications regarding these Terms & Conditions, please contact us at:
Albaree
Address: A-122, Fish Market, Ghazipur, New Delhi – 110 096
Phone: +91 98-83-82-82-82
Email: info@albaree.com
Business Hours:
Wednesday to Monday: 9:30 – 19:00
Tuesday: Closed
By using our website and placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.